⚠️ The content of this product is provided by machine translation and may not reflect the actual information. Please take this into consideration before booking.

🚗 Car Model Information: Vehicle types and maximum passenger capacity:

• Sedan – up to 3 passengers and 3 luggage
• MPV-4 – up to 4 passengers and 4 luggage
• MPV-5 – up to 5 passengers and 5 luggage

🧳 Luggage Policy:

• Each passenger may carry 1 checked luggage (L+W+H ≤ 135 cm) and 1 personal item such as a laptop bag
• Drivers may refuse baggage exceeding limits; additional transport costs will be the passenger’s responsibility
• For more space, select a larger vehicle than your group size
• Baby strollers count as checked luggage. Contact customer service in advance if bringing a stroller

🛬 Service Introduction

Airport Pick-Up:

• Available 24 hours daily
• Driver will wait in the arrivals hall for 60 minutes after your flight’s arrival. For customs delays, contact the driver directly

Hotel Drop-Off:

• Available 24 hours daily
• Pick-up from your hotel lobby or designated meeting point (depending on hotel policy)
• Default departure time: 4 hours before flight departure (custom times can be added when booking)
• Drivers will wait up to 15 minutes after the agreed time
• No refunds for delays due to strikes, traffic, or unforeseen issues

🌆 Explore Barcelona hassle-free with private airport transfers.

🧾 Purchase Notice

• Driver information will be provided by letter and text message about 24 hours before departure
• If you do not receive driver information on time, please contact Laimi through the system for assistance
• Children under 8 must use child safety seats as required by local law
• If you need a child seat, inform us at least 5 days in advance and provide the child’s age, height, and weight
• Pet sharing must be requested in advance; otherwise, it cannot be arranged
• Please confirm luggage quantity and size before booking; excess luggage may be refused
• Traffic congestion may delay arrival time; please allow for extra time
• Golf bags, surfboards, or other large equipment must be noted in advance
• Strollers must be declared in the order notes and require a 5-seater model
• Vehicles are not wheelchair accessible
• Maximum passenger and luggage limits must be respected; extra car may be needed if exceeded
• Airport transfers are only available between Barcelona Airport (BCN) and Barcelona city (one location only)

📝 Reminders

• Default airport drop-off departs 4 hours before flight. Custom time can be requested in advance
• Changes to pick-up details must be made at least 24 hours in advance; later changes may incur adjustment fees
• No eating, drinking, or smoking inside the vehicle
• In case of strikes, roadwork, or traffic jams, no refunds will be issued for missed flights or tax refund delays
• If delayed at customs, contact your driver or customer service at +1 800 814 4204 (USA)
• If you cannot find the driver, call the same hotline for assistance
• Free waiting time: 60 minutes after flight lands (pick-up) / 15 minutes (drop-off). Overtime fee: USD 32 per hour, subject to driver availability
• During local events or festivals, waiting time extensions may not be possible