What is the 9/11 Memorial Museum?
The 9/11 Museum is a tribute to the 9/11 terrorist attacks.  It's located at the World Trade Center in Lower Manhattan, right below the memorial pools where the Twin Towers once stood. The museum walks you through what happened on September 11, 2001, sharing stories of loss, heroism, and recovery.

Outside the museum, you can visit the Memorial Glade and the Survivor Tree. It's a place where you can honor the memory of those who were affected.

Exhibits at 9/11 Memorial Museum
1. In Memoriam
This exhibit honors those lost in the 2001 attacks and the 1993 World Trade Center bombing. See personal stories and recorded messages from family members.

2. September 11, 2001

A three-part exhibit that covers the 9/11 events, the reasons behind the attacks, and their wide-reaching impacts. You'll find photos, artifacts, and recordings that bring these stories to life.

Additional information

• During holidays and peak visiting hours, please expect longer wait times during the security checks
• Dangerous materials and items such as bottles, firecrackers, lasers, and other things that may disturb or inconvenience other attendees are prohibited inside the venue
• Pets are not allowed inside the venue, with the exception of service animals with valid identification
• Participants who appear intoxicated may be refused entry or service. In this case, no refunds will be given
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• This activity is stroller and wheelchair-accessible

Opening hours
1. 9/11 Memorial: Monday-Sunday: 08:00-20:00
2. Museum: 

• Wednesday-Monday: 09:00-19:00
• Closed on: Tuesday
• Last admission: 1 hour and 30 minutes before closing
• Rooms will start closing 30 minutes before the museum's closing time