Special Offer:

Buy Cotai Water Jet tickets and get a free AIRSIM card

• Redemption validity period: before December 31, 2025; 
• After placing an order, the AIRSIM internet card redemption code (10-character English letter code) will be displayed in the "Notes" of the order voucher. Please check it and follow the redemption process below;

1. Existing AIRSIM users: Go to the online redemption page and fill in the redemption code (10 characters), name, phone number and email address, as well as your existing AIRSIM account number (10 digits). The HK$20 stored value will be deposited into the designated account within 30 days;
2. New AIRSIM users: Go to the online redemption page and fill in the redemption code (10 characters in English), personal contact information and mailing address. An AIRSIM (with HK$20 stored value) will be mailed to you within 5 working days. Delivery by Hong Kong post takes about 5 working days. You can also choose to collect the card in person at AIRSIM Causeway Bay Service Centre or AIRSIM Shatin Shek Mun Office after submitting your application.

• Each registered email, phone number and AIRSIM account can only redeem the reward once (i.e. HK$20 stored value can only be redeemed once). Duplicate applications will not be accepted. 
• Failure to collect the voucher before December 31, 2025 will be deemed as abandonment and no additional compensation or reissue will be made; 
• Customers who choose to receive the AIRSIM card, please download and register the AIRSIM App and AIRTALK App before January 31, 2026 after receiving the AIRSIM card to receive the HK$20 stored value. After the first registration on the AIRSIM App, the AIRSIM account will be valid for one year. Every time you purchase a data package or recharge, the validity period will be automatically extended by one year; 
• Existing customers who choose to receive the AIRSIM HK$20 stored value are requested to use the value before the AIRSIM account expiry date, otherwise the value will be forfeited; 
• This offer is not available to AIRSIM Enterprise customers; 
• Customers applying for new cards can only mail to Hong Kong addresses; 
• The HK$20 stored value is only available to existing customers using AIRSIM HKD accounts. The quantity is limited and will be redeemed while stocks last. 
• Personal Information Collection Statement: The personal information you submit will be kept confidential and will be used to process matters related to this replacement.

Cabin Class
Cotai Class:

• Modern design, comfortable cabin
• A wide selection of drinks and snacks available for purchase (at your own expense)
• Free Wi-Fi

Cotai First:

• Located on the upper deck, offering excellent views
• Facing seats with tables
• Complimentary snacks and drinks
• Priority disembarkation
• Free Wi-Fi

Purchase Notice:

• Infants under 1 year old enter for free; children 1 year and older must purchase an adult ferry ticket
• Luggage is limited to one checked-in piece measuring 56 cm x 36 cm x 23 cm and weighing 20 kg
• Surcharge applies for overweight or additional luggage. Luggage check-in is required. Please refer to this for applicable fees
• Luggage Check-In Time: 8:00 am–11:00 pm
• Hong Kong Macau Ferry Terminal: 45–20 minutes before ferry departure
• Taipa Ferry Terminal: 55–30 minutes before ferry departure

Reminders:

• Passengers must present the QR code on their device to redeem for ticket at least 30 minutes before departure. The ferry closes 10 minutes before departure
• Cotai Water Jet has the right to ask passengers to present a valid ID for verification
• Please note that the e-ticket can only be redeemed once
• The voucher is valid only for the reserved date and ferry.
• Please note that no changes can be made to the voucher, nor can it be returned
• The voucher cannot be resold or refunded after the booking is confirmed
• The voucher details will be based on the system record
• The services included in the voucher are all under the provisions of Cotai Water Jet's Passenger and Luggage Terms and Conditions
• Cotai Water Jet has the right to final interpretation of the above Passenger and Luggage Terms and Conditions